There is no shortage of challenges that companies and HR organizations now face as a result of COVID, and how to best evolve the employee experience is a
Designing a support experience that enables you to have natural conversations with your customers regardless of channel sets up your organization to provide exceptional service both now and
During periods of economic instability and uncertainty, customer service leaders are faced with more than standard-fare challenges. These generally fall into three primary categories: • Lowering and prioritizing
Navigate the world of hybrid work. Find out why hybrid is about more than just where you work, and learn how Google transitioned to a hybrid workplace.
Transforming data into business value through analytics and AI Discover how leaders are approaching data analytics and AI to drive impact in this sponsored report from Harvard Business
The Total Economic Impact™ of Google Cloud Vertex AI Discover how a composite organization based on interviewed customers achieved tangible value with Vertex AI in this commissioned study
Put your apps on autopilot. Business benefits and cost savings including 315% ROI. Use industry leading Kubernetes expertise, resource efficiency, and automated operations to speed up time-to-market and
To survive and thrive in a crowded landscape, software, and cloud services companies need to be hyper-focused on one key metric: customer retention. Power is shifting to customers
The bigger your business gets, the more challenging it can become to deliver the kind of personal, thoughtful experiences that stand out in your customers’ memories. But that
Personalized patient experiences are vital to positive patient outcomes. Unfortunately, outdated technology prevents many healthcare organizations from providing the kind of streamlined experiences that patients and employees expect.
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