The Zendesk for Software & Cloud Services Approach

To survive and thrive in a crowded landscape, software, and cloud services companies need to be hyper-focused on one key metric: customer retention.

Power is shifting to customers as the subscription model creates a low barrier to churn. While there are many factors at play, one thing is for sure. Software companies are intensely focused on boosting the quality of customer service.

Learn how to stay competitive in today’s technology sphere, and more about the Zendesk approach to CX for software and cloud services companies in this whitepaper.