Zendesk Helps Organizations Optimize Entire Customer Service Operations

A self-help education company renowned for its financial advice saw its customer base skyrocket after it began launching new products. When the company’s customer relations management system failed to scale efficiently to meet the increased customer service demand, the company switched to using Zendesk, a San Francisco-based customer service and engagement software provider.

Read the full case study to learn how switching to Zendesk can help companies deliver:
• Increased business agility
• Lower total cost of ownership
• Tools to create superior, modern experiences